Today I came across ethical considerations that interviewers should keep in mind while interviewing while reading "Communication for Business and the Professions" by Patricia Hayes Andrews and John E. Baird, Jr. According to the discussion on ethics in the interview process found on page 316, besides avoiding clearly illegal questions, an ethical interviewer should:- Show concern for the interviewee and his/her feelings;
- Be interested in finding out what the interviewee thinks;
- Genuinely listen;
- Communicate respectfully;
- Plan the interview time so that information exchange can occur;
- Be familiar with the law and other organizational rules to make sure s/he is operating within the law;
- Be knowledgeable concerning the code of ethics of the organization;
- Be sensitive to power and authority differences in the interview setting and seek to minimize their potentially negative effects.
"Behaving ethically as an interviewer is a matter of knowledge, common sense, goodwill, and hard work" (page 316).
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